Last modified: June 2026
Section 1Introduction
Welcome to Lxera LMS (“we”, “our”, “us”). This Privacy Policy and Terms of Use explain how we collect, use, disclose, and protect your information when you use our Learning Management System (LMS) and mobile application.
This policy complies with applicable laws and regulations in the Kingdom of Saudi Arabia, including data protection and cybersecurity requirements.
If you do not agree with this policy, please do not use our services.
Section 2Information We Collect
We may collect the following types of information:
2.1 Personal Information
- Full name
- Email address
- Phone number
- National ID (if required for certification)
- Profile information
2.2 Usage Data
- Login activity
- Course progress
- Assessment results
- Device and browser information
2.3 Payment Information
- Billing details (processed securely via third-party providers)
Section 3How We Use Your Information
We use your information to:
- Provide and manage LMS services
- Track learning progress and certifications
- Improve platform performance and user experience
- Communicate updates, support, and notifications
- Ensure compliance with legal and regulatory requirements
Section 4Legal Basis for Processing (Saudi Arabia)
We process personal data based on:
- User consent
- Contractual necessity (providing LMS services)
- Compliance with legal obligations in Saudi Arabia
Section 5Data Sharing and Disclosure
We do NOT sell your data. We may share data with:
- Service providers (hosting, payment gateways)
- Government authorities (if required by law)
- Educational institutions associated with your account
All third parties are required to maintain data confidentiality and security.
Section 6Data Storage & Security
We implement appropriate technical and organizational measures to protect your data, including:
- Encryption
- Secure servers
- Access control
Data may be stored داخل المملكة العربية السعودية أو في مراكز بيانات متوافقة مع الأنظمة المحلية.
Section 7Data Retention
We implement appropriate technical and organizational measures to protect your data, including:
- Encryption
- Secure servers
- Access control
Data may be stored داخل المملكة العربية السعودية أو في مراكز بيانات متوافقة مع الأنظمة المحلية.
Section 8User Rights
Under Saudi data protection regulations, you have the right to:
- Access your data
- Request correction
- Request deletion
- Withdraw consent
To exercise your rights, contact us at: 📧 support@lxera.com
Section 9Cookies and Tracking
We use cookies and similar technologies to:
- Improve user experience
- Analyze usage
- Maintain session security
You can control cookies via your browser settings.
Section 10Children's Privacy
Our platform is not intended for users under 13 years old without parental or institutional consent.
Section 12Termination
We reserve the right to suspend or terminate accounts that violate these terms.
Section 13Limitation of Liability
We are not liable for:
- Indirect or consequential damages
- Data loss due to user negligence
- Third-party service interruptions
Section 14Changes to This Policy
We may update this policy at any time. Changes will be posted on this page with an updated date.
Section 15Contact & Support
For any questions, concerns, or requests:
📧 Email: support@lxera.com
Section 16Governing Law
This policy shall be governed by the laws of the Kingdom of Saudi Arabia.